by Coach Cathy | Aug 2, 2011 | General
We often don’t separate our Conflict facts from the stories we tell ourselves. There are two types of stories you can tell yourself. One story enables you to justify to yourself why you have behaved poorly. The second type of story is the one you tell yourself about...
by Coach Cathy | Aug 1, 2011 | Team
We all know that workplace trust in teams is a fundamental for their success. But what does trust really imply? Here Patrick Lencioni, best-selling author, consultant and expert on building winning teams, discusses the importance of workplace trust and the...
by Coach Cathy | Jul 31, 2011 | Cost of Conflict
Below are some Workplace statistics that show you the cost of turnover, loss of productivity and absenteeism. • The cost of turnover in the workplace is extraordinary. Ernst & Young reports that the cost of losing and replacing an employee may be as high as 150%...
by Coach Cathy | Jul 26, 2011 | General
How often do you practice empathetic listening? More often than not, human beings forget about this very important tool called empathetic listening and prefer to “win” at the cost of their relationship. The urge to win the argument is very familiar to many couples but...
by Coach Cathy | Jul 24, 2011 | Team, Workplace
Unresolved conflicts and gossip at work are like untreated infections. The longer they are left alone, the more difficult they become to eliminate, and the harder they are to heal. Everything from passive aggressive notes left on refrigerator doors to interactions...
