Conflict in the Workplace highly recommends Dr. Ralph Kilmann’s online trainings and resources.  Dr. Kilmann is the co-author of the Thomas-Kilmann Instrument (TKI), which is the world’s leading assessment of conflict-handling behavior. He has been using the TKI assessment since the time it was conceived in the early 1970s, while he was completing his Ph.D. degree in the behavioral sciences at UCLA.

His online courses, therefore, enable you to learn—directly from the author himself—how to use the TKI assessment for dramatically improving how individuals, groups, and organizations manage their conflicts.

Dr. Kilmann has also authored more than 20 books, 100 articles, and 10 assessment tools for change management. This extensive knowledge—which was developed during his 30 years of research, teaching, and consulting as a chaired professor at the University of Pittsburgh—is utilized throughout our series of online courses.

TKI picture

To ensure that all his knowledge would be perfectly translated into our online courses on conflict management and change management, Dr. Kilmann personally created all the slide presentations and course materials—which was made possible by his undergraduate major in graphic arts management at Carnegie Mellon University.

Contrary to the usual practice of videotaping an online course to mimic the experience of being in a live workshop setting (by seeing rows of participants with the instructor in the distant front of the room, next to a screen or whiteboard whose words and illustrations are too small to discern), our course videos are exclusively focused on Dr. Kilmann’s slides so you can easily read every word and see every full-color illustration—up close and personal.

Since Dr. Kilmann teaches all his courses online, they are recorded and then streamed on the very best e-learning platform available. You can fully enjoy Dr. Kilmann’s unique onscreen presentations on your laptop computer or mobile device—anywhere, anytime, and at your own pace.

Click here to find out more about the Thomas Kilmann Instrument


For a list of all of Dr. Kilmann’s online Classes, click here



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