Customer Service Tips:
Providing exceptional customer service is one of the best ways to avoid conflict in your company. If you can focus on serving the customer by providing the best customer service, the odds of your customer feeling satisfied has increased greatly. A happy customer is not one usually to cause problems.
Gregg Gregory, keynote speaker, checked into a Marriott hotel in Atlanta GA and overnight had an experience that no one wants to go through. He shares his story here (listen for great customer service tips) about how one person got him through a trying time and now he is a Marriott customer for life. It is true that one person can impact an entire team even team members they have never met.
Watch this amazing video and feel free to share your comments.