by Coach Cathy | Apr 4, 2017 | General, Uncategorized
Conflict With A Stranger – What Can You Do? Getting into a conflict with someone with whom you have no prior relationship is complicated. Many believe that conflict with a stranger is preferable to conflict with a friend or loved one. You have no extant...
by Coach Cathy | Oct 5, 2013 | Uncategorized
Workplace conflict may occur when people’s ideas, decisions or actions relating directly to the job are in opposition, or when two people just don’t get along. Conflict in the workplace may be productive if it leads to positive change, but can also be stressful and...
by Coach Cathy | Jan 2, 2012 | Team, Workplace
One of the main causes of conflict is conflict are the different personalities at work. In this blog, I’ll explain the four major personality types and reveal where the natural areas of disagreement are and give you some practical quick tips to reduce the...
by Coach Cathy | Sep 6, 2011 | General
Customer Service Tips: Providing exceptional customer service is one of the best ways to avoid conflict in your company. If you can focus on serving the customer by providing the best customer service, the odds of your customer feeling satisfied has increased...
by Coach Cathy | Aug 5, 2011 | General
Gary chapman gives us simple yet unique ways to apologize to co-workers or loved ones in his powerful book and CD- “The five languages of apology”. Gary Chapman provides expert advise on arguing, apologizing and forgiving. What most people want to know...
